Loading dock services: scope, preparation and pricing
CentFix
Updated regularly · Canada-wide
Loading dock services falls under loading and unloading. Loading and unloading services provide labour to move belongings into or out of a vehicle or storage container. The customer may arrange the vehicle separately, so responsibilities need to be clear.
Tell the crew what vehicle you have and where it will park. List heavy items and stairs so the right number of people and equipment arrive.
What loading dock services involves
Loading dock services needs a scope that matches the actual items and both locations. Confirm who provides packing materials, who handles lifting and where the work ends at the destination.
Loading and unloading services provide labour to move belongings into or out of a vehicle or storage container. The customer may arrange the vehicle separately, so responsibilities need to be clear.
Getting ready for loading dock services
Tell the crew what vehicle you have and where it will park. List heavy items and stairs so the right number of people and equipment arrive.
- List large, fragile or unusually heavy items
- Check access, parking and building rules
- Agree on the date and any delivery window
- Keep essential documents and valuables with you
What affects the price of loading dock services
The amount of work is the starting point. For loading dock services, a longer carry, tight stairs, extra packing or a second trip can change the time and materials needed.
- Volume and weight of items
- Travel distance and time
- Stairs, elevators and parking access
- Crew size, equipment and protective materials
- Storage or extra stops, if needed
Choosing a mover and confirming the scope
Ask for a written estimate based on your inventory. Check which tasks are included, when the clock starts and stops, what coverage applies and how unexpected work is approved.
- Is this binding, non-binding, or hourly with a minimum?
- When does the clock start and stop?
- What coverage do my belongings have if something is damaged?
- Are there charges for stairs, long carries or heavy items?
- Do you use your own crew, or subcontract?
- For long moves, is delivery a fixed date or a window?


