Question 1

Does CentFix charge homeowners?

Accepted Answer

Yes. CentFix does not charge homeowners to post a project or receive quotes. You deal directly with the pros you choose, and any payment for the work is arranged between you and them.

Question 2

How do I post a project?

Accepted Answer

Choose the type of work, describe what's happening in a few sentences, add your address, and leave a phone number or email. Most requests take about two minutes to fill in.

Question 3

What should I include in my project description?

Accepted Answer

Say what the problem is, where it is in the home, and how long it's been going on. If something is leaking, sparking, or not turning on, mention that first. Photos help a pro judge the job before they arrive.

Question 4

Do I need to know exactly what service I need?

Accepted Answer

No. Pick the closest category and describe the symptoms. If the request lands in the wrong trade, the pros reading it will usually tell you which one you actually need.

Question 5

Can I post more than one project?

Accepted Answer

Yes. Keep separate jobs as separate requests. A furnace problem and a bathroom renovation go to different trades, so bundling them slows down both.

Question 6

What areas do you cover?

Accepted Answer

CentFix works across most of Canada, with the deepest coverage in Ontario, British Columbia, Alberta, Quebec, Manitoba and Saskatchewan. Check the service areas page for the city list.

Question 7

What if there are no pros in my area yet?

Accepted Answer

You can still post. If nothing comes back within a day or two, it usually means coverage for that trade is thin near you, and it's worth widening the type of work you're open to.

Question 8

Do I need an account to post a project?

Accepted Answer

You can submit a request without setting anything up. Creating an account just makes it easier to come back and see your requests in one place.

Question 9

How quickly will I hear back?

Accepted Answer

Most homeowners get their first response within a few hours. Emergency work, like a burst pipe or no heat in winter, usually moves faster than planned projects.

Question 10

How many quotes will I get?

Accepted Answer

Two to five is typical. Specialised work in smaller communities may bring fewer, which isn't a bad sign on its own.

Question 11

Why do quotes for the same job differ so much?

Accepted Answer

Usually because they don't cover the same work. One may include parts, permits, or disposal while another quotes labour only. Compare what's listed line by line before comparing totals.

Question 12

Is the quote the final price?

Accepted Answer

A quote given after an in-person look is normally firm for the described work. A number given over the phone is an estimate, and it can change once the pro sees what's behind the wall.

Question 13

What affects the cost of a job?

Accepted Answer

Access, age of the existing system, parts availability, permits, how much has to be opened up, and whether the work is after hours. Two houses on the same street can price differently for the same repair.

Question 14

Do pros charge for coming out?

Accepted Answer

Many trades charge a diagnostic or call-out fee, and some apply it against the repair if you go ahead. Ask before booking so there are no surprises.

Question 15

Should I always take the lowest quote?

Accepted Answer

Not automatically. A price well below the others often means something was left out, or the pro hasn't understood the scope. Ask what's included before deciding.

Question 16

Do you publish price ranges?

Accepted Answer

Our cost guides cover common jobs with Canadian ranges and explain what pushes a price up or down. They're a sanity check, not a quote for your home.

Question 17

Am I charged if I don't hire anyone?

Accepted Answer

No. There's no cost and no obligation. You can close the request and walk away.

Question 18

How do payments work?

Accepted Answer

You pay the professional directly on whatever terms you agree with them. CentFix doesn't process payment for the work.

Question 19

How do I choose between pros?

Accepted Answer

Look at how clearly they answered your questions, whether the quote spells out the work, their reviews for similar jobs, and how soon they can start. Responsiveness before the job is usually a fair preview of what comes after.

Question 20

What should I ask before hiring?

Accepted Answer

Who is doing the work, whether permits are needed, what's excluded, how long it should take, how change orders are handled, and what happens if something goes wrong afterwards.

Question 21

Do I have to hire someone?

Accepted Answer

No. Review your quotes, message the pros, and only book when you're ready.

Question 22

Can I get more quotes after I've received a few?

Accepted Answer

Yes. You can leave the request open, or post again with more detail if the first replies showed you were describing the job too broadly.

Question 23

Should the work be in writing?

Accepted Answer

For anything beyond a small repair, yes. A short written scope with the price, what's included, and the payment schedule prevents most disputes.

Question 24

Who pulls the permit?

Accepted Answer

Usually the contractor, and it should be stated in the quote. Permits matter for electrical, structural, and plumbing changes, and for anything you'll need to disclose when selling.

Question 25

What if I need someone today?

Accepted Answer

Say so in the first line of your request and mark it urgent. For no heat, no power, active leaks, or a lockout, pros who handle emergency calls tend to respond first.

Question 26

Are the professionals verified?

Accepted Answer

Every pro completes identity and licensing checks before they can send quotes, and credentials are re-checked periodically. Look for the verified badge on a profile.

Question 27

Does CentFix do the work itself?

Accepted Answer

No. CentFix is a marketplace. The pros are independent businesses, and your contract for the work is with them.

Question 28

Can I ask to see licence and insurance documents?

Accepted Answer

Yes, and you should for larger jobs. A legitimate contractor will hand them over without hesitation.

Question 29

What are the warning signs of a bad contractor?

Accepted Answer

Pressure to decide immediately, a large cash deposit up front, no written scope, no fixed business address, and reluctance to discuss permits or insurance.

Question 30

How are reviews collected?

Accepted Answer

Reviews come only from homeowners with a verified project, so what you read reflects work that was actually booked through the platform.

Question 31

Can a pro remove a bad review?

Accepted Answer

No. Pros can respond publicly, but they can't delete honest feedback. We remove reviews only when they break our content rules.

Question 32

What if something goes wrong with the work?

Accepted Answer

Start with the pro in writing and give them a chance to correct it. If that stalls, contact us with the details and we'll look into the pro's standing on the platform.

Question 33

What should I expect when the technician arrives?

Accepted Answer

They'll usually walk the area with you, ask when the problem started, test the relevant equipment, then explain what they found and what the options are before doing the repair.

Question 34

Do I need to be home?

Accepted Answer

For diagnostic visits, yes, so you can point out the problem and approve the work. Longer projects are often arranged with access instructions instead.

Question 35

How should I prepare for the visit?

Accepted Answer

Clear a path to the work area, move fragile items, keep pets away, and know where the main water and electrical shutoffs are.

Question 36

What if the job turns out to be bigger than quoted?

Accepted Answer

The pro should stop and explain the change before continuing. Approve any extra work in writing, even by text, so both sides have the same record.

Question 37

Is cleanup and disposal included?

Accepted Answer

It depends on the trade and the quote. Removal of old equipment, drywall debris, or packaging is often a separate line, so confirm it in advance.

Question 38

What if I need to reschedule?

Accepted Answer

Tell the pro as early as you can. Same-day cancellations may carry a fee if they've already reserved the time or ordered parts.

Question 39

Who sees my contact information?

Accepted Answer

Only the verified professionals matched to your request, so they can quote. We don't sell personal information to third parties.

Question 40

Can I stop being contacted?

Accepted Answer

Yes. Close the request, or reply to any pro asking them to stop. You can also email support and we'll close it for you.

Question 41

Can I delete my data?

Accepted Answer

Yes. Email support@centfix.ca and ask for a copy of your data or its deletion, and we'll handle it.

Question 42

How do I check the status of a request?

Accepted Answer

Use the track request page with the email or phone number you submitted, or sign in to see your requests in your account.

Question 43

How do I contact support?

Accepted Answer

Email support@centfix.ca or use the contact page. Include your postal code and the type of work so we can find the request quickly.

Question 44

How do I join as a pro?

Accepted Answer

Apply through the join as a pro page. You'll be asked for business details, licensing, and insurance before your profile can receive requests.

Question 45

What does it cost to receive leads?

Accepted Answer

Pros choose the leads that match the services and areas they work in, rather than paying for everything that comes through. Pricing details are covered during onboarding.

Question 46

How do I get more reviews?

Accepted Answer

Ask the homeowner to leave feedback once the project is marked complete. Only verified projects can be reviewed, so the request has to come through the platform.

Question 47

Can I change the areas I serve?

Accepted Answer

Yes. Update your service areas and categories from your profile, and the requests you're matched with will follow.

Question 48

How accurate are the price ranges on this page?

Accepted Answer

They're typical Canadian ranges collected from common jobs and contractor rate cards, before tax. Your quote can land outside them depending on access, the age of the equipment, parts availability, and whether the visit is after hours. Treat the numbers as a sanity check, not a quote.

Question 49

What does a plumber cost in Canada?

Accepted Answer

Most plumbers charge roughly $90 to $150 an hour, with a call-out or first-hour minimum around $100 to $250. A leaking tap or running toilet is usually $150 to $350, replacing a toilet $300 to $700, and a new water heater $1,400 to $3,200 installed. Emergency and overnight rates commonly run 1.5x the day rate.

Question 50

How much is drain cleaning or unclogging a drain?

Accepted Answer

A straightforward sink or tub snake is typically $150 to $350. A main line clog with a heavier machine runs about $300 to $600, and hydro jetting $450 to $900. If a camera inspection is needed to find a break or root intrusion, add roughly $200 to $400.

Question 51

What does an electrician charge?

Accepted Answer

Expect $90 to $160 an hour plus a service call fee. Swapping a light fixture or receptacle is often $120 to $300, adding a new circuit $250 to $600, installing an EV charger $600 to $1,500 with the unit separate, and a 100A to 200A panel upgrade $1,800 to $4,000 including permit and inspection.

Question 52

How much does HVAC work cost?

Accepted Answer

A furnace tune-up is generally $120 to $250 and a diagnostic visit $100 to $200. Common repairs such as an igniter, capacitor, or blower motor land between $200 and $900. A new high-efficiency furnace installed is roughly $4,000 to $8,000, and a central AC system $4,500 to $9,000 depending on size and ductwork.

Question 53

What should a ductless mini-split cost?

Accepted Answer

A single-zone mini-split installed usually runs $3,500 to $6,000. Each extra indoor head adds about $1,500 to $2,500. Line-set length, electrical work at the panel, and whether the unit is cold-climate rated move the price more than the brand does.

Question 54

How much is duct cleaning?

Accepted Answer

A typical house is $300 to $600 depending on the number of vents and whether the furnace and return are included. Be careful with very low advertised prices — they often cover a handful of vents and the rest is upsold on site.

Question 55

What does dryer vent cleaning cost?

Accepted Answer

Most homes fall between $120 and $250. Long or roof-terminated runs, condo stacks, and bird-nest removal push it higher. If drying takes two cycles or the laundry room feels hot and damp, the vent is usually the reason.

Question 56

How much does appliance repair cost?

Accepted Answer

A diagnostic visit is commonly $90 to $150, often credited toward the repair. Typical completed repairs run $200 to $500 with parts. If the quote passes about half the price of a new machine and the appliance is over eight years old, replacing is usually the better call.

Question 57

What does a roofer charge?

Accepted Answer

Small repairs such as flashing, a few lifted shingles, or a boot replacement are usually $300 to $900. A full asphalt shingle replacement is roughly $5 to $9 per square foot, so about $8,000 to $18,000 on an average detached home. Steep pitch, multiple layers to strip, and rotten sheathing add cost.

Question 58

How much is eavestrough or gutter work?

Accepted Answer

Cleaning is typically $150 to $350 for a single-storey home. New seamless aluminum eavestrough runs about $10 to $18 per linear foot installed, with leaf guards adding $6 to $12 a foot.

Question 59

What does basement waterproofing cost?

Accepted Answer

Interior weeping tile with a sump system is roughly $80 to $180 per linear foot. Exterior excavation and membrane is the expensive route at $150 to $350 a foot. Crack injection on a single poured-concrete crack is usually $400 to $900.

Question 60

How much does foundation repair cost?

Accepted Answer

Sealing one crack is a few hundred dollars. Structural work — underpinning, piering, or rebuilding a section of wall — starts around $5,000 and can pass $25,000. Any quote at this level should come with an engineer's report describing what's actually moving.

Question 61

What does water damage cleanup cost?

Accepted Answer

Emergency extraction and drying for one room is usually $1,000 to $3,000. Whole-basement flooding with removal of drywall, insulation, and flooring commonly runs $4,000 to $12,000. Clean water costs less than sewage backup, which requires disinfection and more disposal.

Question 62

How much is mould remediation?

Accepted Answer

A small contained area is roughly $600 to $2,000. Larger jobs with containment, negative air, and rebuild run $3,000 to $10,000. Fixing the moisture source first is what keeps it from returning — remediation alone doesn't.

Question 63

What does a locksmith cost?

Accepted Answer

A house lockout is typically $90 to $200 depending on the hour. Rekeying is about $25 to $60 per cylinder plus a service fee, a new deadbolt installed $150 to $300, and a smart lock installation $150 to $350 with the lock supplied separately.

Question 64

How much does garage door repair cost?

Accepted Answer

Torsion spring replacement is generally $250 to $500 for the pair, cables and rollers $150 to $350, and a new opener installed $450 to $900. A full insulated door replacement is usually $1,500 to $3,500 for a single and more for a double.

CentFix Help Center

Getting started8

Quotes & pricing10

Hiring a pro7

Verification & safety7

During the job6

Account & privacy5

For professionals4

Services & costs38