Policies and commitments

CentFix collects only the information needed to match your project with local professionals: the details you enter about the job, your contact information, and your service location.

We share your project details with the verified professionals matched to your request so they can quote. We do not sell personal information to third parties.

You can request a copy of your data, or ask us to delete it, at any time by contacting support@centfix.ca.

Where advertising tracking is permitted, CentFix uses the Meta (Facebook) Pixel to measure page visits and support ad measurement and optimization. Meta receives the visited page URL, browser and device information, IP address, and advertising cookie identifiers. We do not send form entries, contact details or completed-job information through this Pixel, and automatic form matching is disabled.

Without an advertising consent choice, Facebook tracking is blocked in consent-required and unresolved regions. We honor browser Global Privacy Control and Do Not Track signals. You can stop Facebook tracking on this browser using the option below, or contact support@centfix.ca about privacy choices. This does not change Meta's separate counting of ad clicks and impressions.

CentFix is a marketplace. We introduce homeowners to independent home-service professionals; we do not perform the work ourselves and are not a party to the contract you agree with a pro.

Professionals are responsible for their own licensing, insurance and workmanship. We verify credentials at onboarding and re-check them periodically.

You agree to provide accurate project information and to use CentFix only for genuine home-service requests.

CentFix is committed to meeting the accessibility requirements of the Accessibility for Ontarians with Disabilities Act (AODA) and equivalent provincial standards.

We aim to conform to WCAG 2.1 Level AA across our website, including keyboard navigation, sufficient colour contrast, and descriptive labels on interactive elements.

If you encounter a barrier while using CentFix, please tell us at support@centfix.ca and we will respond within one business day.